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  • 1 of 2 found this helpful.

    by K. Monaco . 1 out of 5 stars

    Misinformed sales people and poor customer support made the upgrade to UAD2 platform from a UAD1 card a horrific experience. Lost over a thousand dollars of registered plug-ins on original card and got "sorry about that" as a peace offering. The product is "okay" not any better than others available, but don't expect any help from the customer service department. They will not go the extra mile to help a customer no matter how much you have invested in their products. Unless of course you're somebody famous. Guess where that left me. Save your money, stick with packages less costly and more customer friendly. I had to rate this a 1 star as it wouldn't let me leave it blank, which is what it deserved.


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  • 0 of 1 found this helpful.

    by M. Porcelli . 1 out of 5 stars

    unfortunately nothing new as I have traded in from a uad 1 (an undesired purchase) and also waited more than one month after purchase with no communication from the retailer...


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