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  • 3 of 4 found this helpful.
    Nice unit, bad quality control, bad customer service.

    by J. Hiltz . 3 out of 5 stars

    I bought my Apollo 16 after several months of research.

    When it arrived, it had a small gouge on the faceplate. I emailed UA and a few days later was told it was IMPOSSIBLE for the Apollo to leave the factory damaged, and it was clearly a shipping issue. The unit was sealed and well packaged, and appeared to be unopened. It was obvious it came damaged from the factory. I wasnt asking for anything when I wrote, but a little plugin gift card or something would have gone a long way after shelling out $3100 for a not quite new unit, plus the hundreds of dollars I spent on plugs within days of purchasing.

    Aside from this, the Apollo 16 is a fantastic unit, with great conversion, and the plugs are the best I have ever used.


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